Service Operating System

The intelligence layer for service operations

Customers, teams, jobs, fleets, payments, and AI — working as one.

Start Free Trial Explore the product

NEW · BONBON Provider Network

The operating network for the autonomous future of fleet operations.

BONBON is building the operational layer that connects autonomous fleet owners and operators with qualified service businesses.

Initial recruitment markets

  • Austin
  • Phoenix
  • San Francisco Bay Area
  • Los Angeles
  • Las Vegas
  • Miami
Fleet owners & operators

Planning or operating an autonomous fleet?

BONBON is building tools to help fleet owners plan service demand, operating markets, fleet size, and the providers their vehicles will need.

Tell us about your fleet Service providers

Support the next generation of autonomous fleets.

Apply to the BONBON Provider Network and qualify for specific fleet-service capabilities.

Explore Provider Network Apply to Join

ONE CONNECTED OPERATING SYSTEM

Run your entire service business from one connected platform. Everything your operation needs. Finally working together.

BONBON Ops connects your front office and field operations in one place — CRM, estimates, contracts, booking, scheduling, dispatch, mobile teams, job records, invoicing, payments, customer communication, automation, and AI. From the first customer inquiry to the completed job and final payment, BONBON keeps the work, people, customer history, and money connected.

INDUSTRIES

Built for the way your business works.

BONBON adapts to your vertical — from mobile services to multi-location operations.

Featured Robotaxi Fleet Services Auto Wash & Detailing Beauty Cleaning Drone Operations Food General Service Handyman & Repair Pet Care

EXPLORE BONBON

See how the work moves.

Follow the real BONBON product from first booking through finished work and payment.

BONBON OPS

Every service business runs on moments like this.

A customer who needs you. A team ready to move. One platform holding it together.

One moment becomes an entire operation.

Scroll to explore

Everything you need to scale

From solo operators to multi-location teams — one platform for bookings, dispatch, staff, customers, payments, and growth.

Multi-Business & Locations

Run multiple brands, branches, verticals, or service areas from one owner account — each with its own staff, services, schedule, booking page, and reporting.

Learn more

Central Owner Command Center

See every location, job, team, alert, and revenue signal from one place — built for owners who are scaling beyond one operation.

Learn more

Public Booking Pages

Customers can book online under your brand, pay deposits when required, choose services, and enjoy a seamless booking experience.

Learn more

Custom Public Homepage

Launch a branded public homepage for each business or location with custom hero content, colors, logo, services, booking links, and customer-facing messaging.

Learn more

Dual Assignment Engine

Assign the technician and the resource — bay, room, chair, station, table, vehicle, equipment, or team — so jobs match real operations.

Learn more

Mobile & Bay Units

Configure mobile vehicles, service bays, rooms, chairs, stations, equipment, and capacity so every job is assigned to the right physical or mobile unit.

Learn more

Real-Time Dispatch Map

Track jobs, staff, locations, and routes live. See who is nearby, who is available, and what needs attention.

Learn more

Smart Scheduling

Suggest the best openings based on staff, skills, schedules, travel, resources, buffers, workload, business hours, and service rules — while temporary payment holds protect reserved capacity.

Learn more

Booking Deposits

Require deposits only for the services you choose. Set fixed amounts, percentages, or full prepayment, reduce no-shows, and automatically apply deposits to the customer’s final invoice.

Learn more

Route Optimization

Plan mobile work with travel-aware scheduling, nearby staff, route sequencing, and smarter service-area coverage.

Learn more

Service Regions

Define service areas by city, radius, branch, or location so mobile teams only receive jobs they can realistically serve.

Learn more

Recurring Jobs

Create repeat work like fleet washes, cleanings, lawn care, detailing, or pet visits with staff and resources pre-assigned.

Learn more

Staff Management

Manage staff roles, skills, schedules, work modes, commissions, time off, and availability without spreadsheet juggling.

Learn more

Customer Portal

Customers can book online, pay deposits, manage appointments, track services in real time, view invoices, and stay connected under your brand.

Learn more

Check-In & Kiosk

Support QR and iPad check-in for walk-ins, appointments, front-desk flows, and arrival tracking.

Learn more

Proof of Work

Capture before/after photos, notes, timestamps, signatures, and completion details so every job has a clear record.

Learn more

Invoicing & Payments

Accept deposits, partial payments, and final payments, generate invoices, send secure payment links, issue refunds, and keep every payment automatically tied to the job.

Learn more

Flexible Payment Policies

Set a business-wide payment default or customize individual services. Mix no-deposit booking, fixed deposits, percentage deposits, and full prepayment within the same business.

Learn more

Promotions & Loyalty

Create coupons, rewards, and loyalty programs that bring customers back and keep repeat bookings growing.

Learn more

Gift Cards

Sell digital gift cards from your public gift card page, let customers buy for friends or future visits, and track redemption in BONBON.

Learn more

Service Add-ons

Offer premium upgrades during booking. BONBON automatically calculates invoices and final balances when add-ons are included, while deposits remain tied to the service’s configured payment policy.

Learn more

AI Receptionist

Capture leads, answer questions, qualify customers, explain deposit requirements, send secure payment links, and schedule bookings around the clock — while keeping your team in control.

Learn more

Team Roles & Permissions

Give every person the right level of access — owner, co-owner, manager, or staff — so teams can work without exposing billing, settings, or sensitive business controls.

Learn more

Owner & Co-owner Access

Run the business with trusted partners. Owners and co-owners can manage core operations while keeping role boundaries clear.

Learn more

Manager & Staff Controls

Let managers and staff handle day-to-day work without giving them full owner access.

Learn more

Secure Business Handoff

Transfer a business to a new owner with a secure invite flow while keeping bookings, customers, services, settings, and public links with the business.

Learn more

Audit Logs

Track important business and admin actions so owners know what changed, who changed it, and when.

Learn more

Support Requests

Keep support conversations organized so owners and teams can ask for help, track issues, and get follow-up.

Learn more

Help Center & AI Help

Give businesses a place to learn how BONBON works, with help content and AI-assisted guidance when available.

Learn more

Analytics Dashboard

Track revenue, jobs, completion rates, staff utilization, location performance, service trends, and what needs attention.

Learn more

CONNECTED OPERATIONS

From booked to paid, without the gaps.

1

Booking

Customers book online, by phone, or through your AI receptionist.

2

Schedule

Jobs land on the calendar with the right staff, skills, and buffers.

3

Dispatch

Routes, live maps, and drag-to-assign keep the field moving.

4

Payment

Invoices, deposits, and payments close the loop automatically.

WHY BONBON

An operating platform, not another point tool.

Connected by design

Booking, dispatch, staff, and payments share one source of truth.

Built for the field

Mobile-first for crews on phones and iPads, on site, all day.

AI in the operation

An AI receptionist and smart assignment that work inside your real workflows.

A modern customer experience

Online booking, live tracking, and clean communication your customers expect.

Simple, transparent pricing

One platform. No hidden fees.

Start with a 14-day trial, subscribe when you're ready. Every plan includes the dual-assignment engine that makes BONBON different.

Monthly Annual Save 17%

Starter

Perfect for small businesses getting organized

$49 /mo 2 team members 50 jobs/mo 1 GB storage
  • Online booking page
  • Customer portal
  • Job scheduling & real-time dispatch
  • Job media upload for photos and proof of work
  • Recurring jobs
  • Invoicing, deposits, and payment links
  • Email notifications and service add-ons
  • Team roles and permissions
  • Basic analytics
Start 14-Day Free Trial Most Popular

Pro

Perfect for growing businesses

$79 /mo 10 team members 500 jobs/mo 5 GB storage
  • Everything in Starter
  • AI Receptionist — 24/7 SMS and web chat
  • SMS reminders to cut no-shows
  • 500 AI messages / month
  • Priority support
Start 14-Day Free Trial

Enterprise

For fleets, multi-location teams, and custom operations.

Starts at $199 /mo Unlimited Unlimited 50 GB storage
  • Everything in Pro
  • Unlimited staff and job volume
  • Custom workflows and integrations
  • White-label branding options
  • Dedicated onboarding support
  • Volume SMS/AI pricing

Every plan includes

Online booking pages Custom public homepage Real-time dispatch Smart scheduling Recurring jobs Customer portal Invoicing & payments Proof of work Promotions & loyalty Gift cards Service add-ons Multi-business & locations Team roles & permissions Analytics dashboard Compare all features

All plans include: 14-day Pro trial · No credit card required · Cancel anytime

Ready to run your operation on BONBON?

Start free, or talk to us about your workflow.

Get started